Ways to reach us

Email us

For support, sales, and everything in between. We typically respond within 1 working day.

support@jalyantra.com

WhatsApp

Quickest way to reach us. Send a message — voice notes are welcome.

+91 800 600 5897

Phone

Mon–Sat, 10:00 AM to 7:00 PM IST. We pick up. (Closed on national holidays.)

+91 800 600 5897

Office

JalYantra
10/39 Govt. E-Colony,
Opp. Amber Cinema, Bapunagar,
Ahmedabad - 380024, Gujarat, India

View on Google Maps

Send us a message

Fill in the form and we'll get back to you on email. Your message will open in your default mail app.

By contacting us you agree to our Privacy Policy.

What to expect

When you'll hear back, and from whom.

JalYantra is a small team. That means no ticket queue and no call centre script — but it also means we answer during working hours, not around the clock.

WhatsApp

Usually the same working day. Best channel if you're mid-route and need a quick answer. Voice notes in Hindi or Gujarati are welcome — you don't have to type.

Email

Within one working day. Best for anything with detail — billing questions, data exports, invoices, or a bug you can screenshot.

Phone

Monday to Saturday, 10:00 AM to 7:00 PM IST. Closed on national holidays. If we miss you, we call back the same day.

What to include so we can help faster

You don't need any of this to write to us — but if you have it handy, it usually saves a round trip:

  • Your city and roughly how many customers you deliver to. A 60-customer single-route business and a 600-customer three-worker business get different answers to the same question.
  • The phone number your JalYantra account uses, if you already have one. It's how we find your account — we never ask for your password.
  • A screenshot if something looks wrong in the app. One screenshot usually replaces three emails.
  • Which plan you're on or considering — see all six plans if you're not sure yet.

A note on sales calls: we don't make them. If you fill in the form above, you'll get a reply from a person answering your actual question — not a pipeline of follow-ups. If you'd rather just try the app, download it from Google Play and start the 14-day trial without talking to anyone.